Wednesday, November 3, 2010

Perfect Solution to Dining Dilemma... Canvas Bistro Bar


When it comes to shopping, i really have no problem finding the best specialty store specially at Ayala Center Cebu. That's me. I do it mostly there. What's interesting,  when I do my shopping, it also means food trip. But every time I have a food trip, I always find it difficult to find a restaurant that appeals to my preferences.



One day, a friend (Rain) phoned me for a dinner at  The Terraces, Ayala Center Cebu. It was around 7pm of Sunday and all you see at The Terraces were people from different ages, races, and lifestyle orientation, but there is one thing that is similar to all, if not having dinner with family and peers, they're in to unwind and relax, the fact that made us so undecided where to dine because of full reservations. Luckily, we've got a perfect solution to that dining dilemma, just within the Terraces as well, and was known to be the first Australian restaurant in whole Cebu Metropolitan.

Canvas Bistro Bar was indeed a very nice place. As I flipped on its menu book, I know it could be something that would receive trade recognition for excellence, although the materials used in the menu book is not that appealing. The menu appeals to every palate, from the health conscious who prefers white meat or fish to red meat aficionados. Diners have the selection for salads and hearty appetizers and desserts, and selection from seafood, beef,chicken and pork in different Australian food preparation.

My total dining experience was great and I know that this restaurant believes in effortlessly blending comfort, value, service and atmosphere.




Tuesday, November 2, 2010

What does it mean to be a good global employee?

What does it mean to be a good global employee? Presently, as where I am working, we now have shifted from the usual thing the department does to a dynamite blast approach of customer engagement, and the company use this simple framework to answer that question, as its main objective is to bring the company into the position of leading the US financial industry in terms of providing customer service. 

More particular to our department and the current moment are the several changes to our procedures and customer connections criteria. To provide excellent service, every time a customer either explicitly or implicitly voiced out his concern, we should be quick enough to be emphatic and address the needs by offering proactive solutions. In fact to be more sincere about the approach, handling time was taken out from the metrics to provide us opportunity to go extra mile in assisting cardholders. 

Our goal is not simply to participate, but to be a leader in this area. As an initiative, to involve us in a drive, we were provided access to communication tools to communicate broadly, to raise consciousness of the problem we see and to increase awareness of effective solutions. This is why we were asked to determine, as they termed it, "the moon walking bears" in the operation procedure.